Refund Policy
At Nimbus Living, your satisfaction matters to us.
We offer a 30-Day Money Back Guarantee on all orders.
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
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Item must be unused and in original condition
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Item must be in original packaging
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Return request must be made within 30 days of delivery
Non-Returnable Items
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Items damaged due to misuse
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Final sale or promotional clearance items (if applicable)
How to Start a Return
To initiate a return, please contact us at:
Include your order number and reason for return. Our team will provide return instructions.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item arrived damaged or defective.