Refund policy

At Nimbus Living, we want you to be satisfied with your purchase.

Returns
You have 30 days from the date of delivery to request a return. Items must be unused and in original packaging.

Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 5–10 business days.

Non-returnable items
Certain items may not be eligible for return for hygiene or safety reasons.

Return shipping
Customers are responsible for return shipping costs unless the item is defective or damaged.

Damaged or incorrect items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery at [your email here] with photos.

Contact
For any return questions, contact us at [your email here].